Access to Work Programme

(asked on 21st March 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent progress his Department has made on increasing processing times for access to work applications made by disabled people.


Answered by
Tom Pursglove Portrait
Tom Pursglove
Minister of State (Minister for Legal Migration and Delivery)
This question was answered on 28th March 2023

Access to Work have recruited more people and redeployed existing colleagues to support the processing of applications. We have also reviewed our processes and looked to streamline, where we can, to speed up decision making. Alongside that, we are continuing to transform the service through digitalisation and aim to introduce an online claims portal and an improved application process in the Spring. Whilst we still have a number of newer colleagues in training, these activities are showing positive results with an improvement in processing times and increases in clearances.

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