Social Security Benefits: Appeals

(asked on 23rd March 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many and what proportion of (a) Personal Independence Payment and (b) Universal Credit decisions were overturned at tribunal when the initial assessment was conducted (i) face-to-face, (ii) by telephone and (iii) by video call in the last 12 months.


Answered by
Tom Pursglove Portrait
Tom Pursglove
Minister of State (Minister for Legal Migration and Delivery)
This question was answered on 29th March 2023

The table below provides the requested information for Personal Independence Payment. Namely the volume and proportion of initial decisions overturned at appeal, for initial decisions between October 2021 and September 2022.

The Universal Credit breakdown is not readily available and to provide it would incur disproportionate cost.

Assessment Type

Number Overturned

Proportion Overturned

Face-to-face

570

1.4%

Telephone

8,500

1.7%

Video Call

250

1.0%

Please note:

  • Figures are rounded to the nearest 10 or 100 and percentages to 1 decimal place;
  • The DWP may also undertake paper-based reviews;
  • We have provided data for England and Wales (excluding Scotland) in line with the latest published figures on PIP;
  • Both normal and special rules for the terminally ill cases are included in these figures;
  • These figures include initial decisions following assessment for PIP (New Claims and Reassessments) between 1st October 2021 and 30th September 2022, the latest date for which published data is available; and
  • These figures include appeal outcomes up to 31st December 2022, the latest date for which published data is available. Note that more appeals could be made and completed after December 2022, so numbers may change as it can take some time for an appeal to be lodged and then cleared after the initial decision.
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