Water Supply: Bedfordshire

(asked on 13th November 2023) - View Source

Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, what recent assessment he has made of the affordability of water bills in (a) Mid Bedfordshire constituency and (b) Bedfordshire.


Answered by
Rebecca Pow Portrait
Rebecca Pow
Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
This question was answered on 20th November 2023

Ofwat assesses affordability for each water company through a 5 yearly process called the Price Review. As part of this process, water companies must set out in their business plans how they will address affordability and outline their support measures for households that are struggling to pay, or who are at risk of struggling to pay.

As set out in our Strategic Policy Statement to Ofwat, we expect water companies to improve the availability, quality, and uptake of support to low income and other vulnerable household customers. All water companies offer reduced bills for eligible customers via the WaterSure scheme and social tariffs, as well as a range of other financial support measures such as payment holidays, bill matching and advice on debt management and water efficiency.

The Government expects water companies to continue to actively engage with households and inform them of support measures available.

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