Question to the Department for Transport:
To ask the Secretary of State for Transport, whether he has made an assessment of the potential impact of pay as you go ticketing on levels of accessibility for disabled users who cannot use the internet or mobile phones.
Ministers have been engaging closely with the rail industry as it develops staffing and retailing reforms and have been working with the Disabled Persons Transport Advisory Committee (DPTAC) and other passenger advocacy groups to ensure any impact on passengers is considered.
As modern ticketing and payment methods are rolled out more widely, we will continue to ensure that all passengers who need to use cash, or do not have access to a smartphone or the internet, can buy a ticket.
We want to ensure the railway is as accessible as possible for all passengers.