Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many and what proportion of Personal Independence Payment assessments were carried out (a) face-to-face, (b) remotely and (c) on paper in each month since 1 September 2022.
The number and proportion of Personal Independence Payment (PIP) assessments carried out (a) face to face (b) remotely (this includes telephone and video) and (c) paper based can be found in the tables below.
For the months from September 2022 to May 2023 (the latest month figures are available) the number of assessments per channel are:
Month | Face-to-Face | Remote | Paper-Based |
Sep-22 | 6,440 | 62,530 | 15,540 |
Oct-22 | 7,080 | 65,380 | 15,990 |
Nov-22 | 7,540 | 71,150 | 18,340 |
Dec-22 | 5,260 | 52,530 | 13,810 |
Jan-23 | 6,150 | 72,800 | 17,750 |
Feb-23 | 6,880 | 65,810 | 17,420 |
Mar-23 | 7,210 | 78,130 | 20,200 |
Apr-23 | 6,610 | 59,680 | 16,260 |
May-23 | 7,290 | 68,460 | 18,600 |
The channel proportion is:
Month | Face-to-Face | Remote | Paper-Based |
Sep-22 | 7.6% | 74.0% | 18.4% |
Oct-22 | 8.0% | 73.9% | 18.1% |
Nov-22 | 7.8% | 73.3% | 18.9% |
Dec-22 | 7.3% | 73.4% | 19.3% |
Jan-23 | 6.4% | 75.3% | 18.4% |
Feb-23 | 7.6% | 73.0% | 19.3% |
Mar-23 | 6.8% | 74.0% | 19.1% |
Apr-23 | 8.0% | 72.3% | 19.7% |
May-23 | 7.7% | 72.6% | 19.7% |
Please note: