Benefit

FTE

Personal Independence Payment

2,970

Notes:

• Data is drawn at the end of each month. Data is correct as of end of August 2023.
• Figures were derived from the department’s Activity Based Model (ABM), which provides Full Time Equivalent (FTE) figures based on point in time estimate by line managers. They cover only FTE of staff with paid employment. They have been rounded to the nearest 10.
• Figures include all staff undertaking decision making on new claims, reassessments, case manager training, award reviews, change of circumstances (unplanned award reviews), administrative exercises, unplanned award reviews triage, mandatory reconsiderations and appeals decision making.
• Team leaders, case workers, visiting officers and administrative staff are not included. Figures do not include staff working on overtime.
• FTE in training and training support for case managers, mandatory reconsiderations and appeals decision making have been included.
• The figures exclude any HM Courts and Tribunals Service staff involved in the appeals process.
• The data is frequently revised and changes to definitions / benefits / DWP structure effect comparisons over time. It should therefore be treated with caution and must be seen as an indication of how staff have been deployed.
• The number of staff is unpublished management information, collected and intended for internal department use and has not been quality assured to National Statistics or Official Statistics standard. As the department holds the information, we have released it.