Water Companies: Standards

(asked on 28th August 2026) - View Source

Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, what steps she is taking to ensure the improvement of water companies’ developer services.


Answered by
Emma Hardy Portrait
Emma Hardy
Minister of State (Department for Environment, Food and Rural Affairs)
This question was answered on 3rd September 2026

For the current Price Review period (PR24) Ofwat introduced a new incentive of ‘developer services measure of experience’, and water companies now face financial and reputational penalties for underperforming in this area.

https://www.ofwat.gov.uk/wp-content/uploads/2025/03/Developer-services-measure-of-experience-D-MeX-PC-definition-4.pdf

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