Children: Maintenance

(asked on 16th June 2014) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps he is taking to publicise information on changes to child maintenance.


Answered by
 Portrait
Steve Webb
This question was answered on 19th June 2014

Since the Child Maintenance Service launched in December 2012 we have been talking to clients (via caseworkers and through our Child Maintenance Options service) about the planned introduction of charging, and letters to Child Maintenance Service clients have made reference to the charges.

More widely we have engaged with stakeholders, partners, MP caseworkers and intermediaries to share information about the reforms to the child maintenance system.

Ahead of existing Child Support Agency cases closing, a regional media trial is currently running in the Manchester area. The media activity includes digital, radio and press advertising to let parents know that the Child Support Agency is changing and to reassure them that they don't need to take any action until they receive a letter. We will evaluate the results of this media activity before confirming plans to run this campaign nationally later this year.

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