Passports

(asked on 29th August 2014) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps she proposes to take to improve the efficiency of the process of returning passports to applicants within the UK.


Answered by
James Brokenshire Portrait
James Brokenshire
This question was answered on 22nd October 2014

The exceptional demand for passports this year did result in some delays in returning supporting documents, including passports, to applicants.
Steps have been taken to ensure that customers receive their documents in a timely manner, these include increasing resources within the teams that are responsible for preparing the documents for return and improvements to overseas processes.

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