Children: Maintenance

(asked on 18th November 2014) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to his Department's consultation, child maintenance: closing cases in Segments 3 and 4 simultaneously, published on 27 October 2014, whether such simultaneous closure will affect the contract between G4S and his Department on the anticipated level of call demands to the Child Maintenance Options Service for the years 2015 and 2016.


Answered by
 Portrait
Steve Webb
This question was answered on 24th November 2014

The proposed, simultaneous closure of Segment 3 and 4 cases will not affect the nature of the Child Maintenance Options supplier contract between G4S and DWP. This contract’s governance arrangement provides for operational resources to be reviewed each month and agreed for three months in advance, taking account of actual service demands versus forecasted business volumes.

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