Universal Credit: Private Rented Housing
(asked on 31st January 2019) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what plans her Department has to reduce the time taken to respond to complaints from PRS landlords with universal credit full service tenants.
This question was answered on 5th February 2019
Complaints received from Private Rental Sector Landlords about Universal Credit full service are handled in line with the overall Departmental complaints process, published on Gov.uk and aim for the majority to be resolved / responded to within 15 working days.