Taxis: Guide Dogs

(asked on 8th February 2019) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, when the Government plans to respond to the recommendations on tackling discrimination against guide dog owners using taxis in the September 2018 report of the Task and Finish Group on Taxi and PHV Licensing.


Answered by
Nusrat Ghani Portrait
Nusrat Ghani
Minister of State (Minister for Europe)
This question was answered on 13th February 2019

The Government responded to the report of the Chair of the Task and Finish Group on Taxi and Private Hire Vehicle Licensing on 12th February. The response can be found at:
https://www.gov.uk/government/speeches/government-response-and-consultation-on-taxi-and-private-hire-vehicle-licensing

As the response sets out, disability awareness training can provide taxi and PHV drivers with the skills and knowledge to assist disabled passengers appropriately, and the Government supports licensing authorities which require all drivers to complete it. When legislative time is available, the Government will reflect this requirement in National Minimum Standards.

In the meantime, the Government committed in its 2018 Inclusive Transport Strategy to undertake research to understand why some drivers continue to refuse passengers with assistance dogs, and what measures are available to challenge such unacceptable behaviour.

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