Dartford-Thurrock Crossing: Tolls

(asked on 13th March 2019) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what penalty clauses are in place in the Dart Charge operator’s contract in relation to penalty charges not issued on a timely basis.


Answered by
Jesse Norman Portrait
Jesse Norman
This question was answered on 20th March 2019

The DFFC (Dartford Free Flow Charging) contract includes a Key Performance Indicator (KPI) which measures timely issuance of enforcement documentation. This KPI covers the issuance of the following documentation: Penalty Charges; Charge Certificates; Order for Recovery and Warrant of Execution. Enforcement documentation which does not meet set times can attract service points which equate to a financial penalty to the operator

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