Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what assessment her Department has made of the adequacy of safeguards to ensure potential material errors in the National Energy System Operator's connection contracts with generators and off-takers are independently reviewed and corrected.

The Department is closely monitoring NESO’s implementation of connections reform, including the number of outstanding queries raised by customers and the number of connection offers requiring subsequent re-issue. These are important indicators of whether the accuracy and quality of offers is improving over time.

Ofgem, as the independent regulator, is ultimately responsible for monitoring NESO’s delivery performance and ensuring that appropriate safeguards are in place.

Where a customer remains dissatisfied, relevant disputes can be escalated to Ofgem, which has powers to determine certain disputes under the electricity licensing and regulatory framework.