National Energy System Operator

(asked on 28th August 2026) - View Source

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps her Department is taking to enable errors in the National Energy System Operator's connection contracts with generators and off-takers to be (a) identified and (b) corrected.


Answered by
Michael Shanks Portrait
Michael Shanks
Minister of State (Department for Energy Security and Net Zero)
This question was answered on 8th September 2026

The National Energy System Operator (NESO) is responsible for issuing transmission level connection agreements under the connections reform programme. Customers can raise queries and potential errors through NESO's online portal.

The Department works closely with NESO and Ofgem to oversee delivery of the programme and monitor the rates of outstanding customer queries. Where errors are identified, NESO has processes in place to investigate and correct them, including reissuing offers where necessary.

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