Revenue and Customs: Buildings
(asked on 28th August 2026) - View Source
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, what the percentage of desks provided for staff is as a proportion of the total number of assigned staff in each office of HMRC.
HMRC offices have different types of workspaces which allow people to match the task to the most suitable space. We therefore use workspaces rather than the number of desks as our capacity currency.
Please find below a table showing each HMRC office location, the workspaces (capacity) available for HMRC use, the number of HMRC staff we expect to be assigned to that location in March 2027, and the former expressed as a percentage of the latter.
Workspace planning is undertaken based on a wide range of factors including office attendance requirements, part-time and flexible working arrangements, and annual leave and other periods of absence. This means the number of workspaces provided will not normally match the total number of staff assigned to the location.
Locations occupied by the Valuation Office are included in the table below following VO’s integration into HMRC on 1 April 2026. These locations have not yet been formally assessed using HMRC’s planning and utilisation assumptions. Now that these locations are part of HMRC’s estate portfolio, they will be considered under the same planning and utilisation approach going forward. VO staff in post data is also not yet fully integrated into HMRC datasets, hence our provision of planned headcount numbers as at March 2027.
Location | Building Capacity (number of workspaces – Sept 2026) | Planned headcount in location at March 2027 | Building Capacity at Sept 2026 as a percentage of planned headcount in location at March 2027 |
Belfast Region | 1,030 | 2,486 | 41% |
BIRMINGHAM, 3 Arena Central | 1,692 | 4,002 | 42% |
BRISTOL, 3 Glass Wharf | 861 | 1,612 | 53% |
CARDIFF, Ty William Morgan House | 2,194 | 4,709 | 47% |
CROYDON, 1 Ruskin Square | 1,552 | 2,829 | 55% |
EDINBURGH, Queen Elizabeth House | 1,377 | 2,334 | 59% |
GLASGOW, Atlantic Square | 1,463 | 3,295 | 44% |
Leeds Region | 2,836 | 5,724 | 50% |
LIVERPOOL, India Building | 2,736 | 6,227 | 44% |
MANCHESTER CAMPUS, | 3,289 | 7,028 | 47% |
NEWCASTLE UPON TYNE, Benton Park View | 4,540 | 8,212 | 55% |
NOTTINGHAM, Unity Square | 1,914 | 4,564 | 42% |
STRATFORD, 14 Westfield Avenue | 2,717 | 6,007 | 45% |
LONDON, 100 Parliament Street | 391 | 890 | 44% |
DOVER, Priory Court | 172 | 207 | 83% |
GARTCOSH, Scottish Crime Campus | 286 | 311 | 92% |
IPSWICH, Brooke Lawrance House | 413 | 466 | 89% |
TELFORD, Plaza Campus | 465 | 1,029 | 45% |
WORTHING, Teville Gate House | 499 | 537 | 93% |
EAST KILBRIDE, Queensway House | 1,095 | 2,082 | 53% |
PORTSMOUTH, Lynx House | 922 | 1,229 | 75% |
PRESTON, St Marks & St Marys Campus | 841 | 1,607 | 52% |
READING, Sapphire Plaza | 78 | 89 | 88% |
WASHINGTON, Waterview Park | 1,514 | 1,926 | 79% |
BOOTLE, Redgrave Court (VO) | 70 | 162 | 43% |
CAMBRIDGE, Eastbrook (VO) | 30 | 42 | 71% |
CARMARTHEN, Building 16 (VO) | 14 | 27 | 52% |
COLCHESTER, The Octagon (VO) | 48 | 54 | 89% |
DURHAM, Wycliffe House (VO) | 360 | 479 | 75% |
EASTBOURNE, St Annes House (VO) | 42 | 38 | 110% |
EXETER, The Senate (VO) | 36 | 43 | 84% |
FOLKESTONE, Palting House (VO) | 32 | 58 | 55% |
HULL, Earle House (VO) | 36 | 56 | 65% |
INVERNESS, River House (VO) | 5 | 5 | 100% |
LANCASTER, Mitre House (VO) | 18 | 19 | 95% |
LONDON, 10 South Colonnade (VO) | 212 | 379 | 56% |
NORWICH, Rosebery Court (VO) | 46 | 52 | 88% |
OXFORD, 2 Avalon House (VO) | 24 | 28 | 85% |
PLYMOUTH, Crownhill Court (VO) | 322 | 520 | 62% |
SHEFFIELD, Greenfield House (VO) | 42 | 78 | 54% |
SOUTHAMPTON, Mountbatten House (VO) | 60 | 100 | 60% |
ST AUSTELL, Penhaligon House (VO) | 24 | 20 | 120% |
STOKE-ON-TRENT, Bennett House (VO) | 52 | 68 | 77% |
SWANSEA, Civic Centre (VO) | 28 | 67 | 42% |
WEMBLEY, Brent Civic Centre (VO) | 67 | 125 | 53% |
WREXHAM, Yale Business Village (VO) | 24 | 49 | 49% |