Whirlpool Corporation: Tumble Dryers

(asked on 5th April 2019) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, how many affected Whirlpool customers the Office for Product Safety and Standards contacted as part of its review of the company's handling of its tumble dryer safety issue announced in November 2015.


Answered by
Kelly Tolhurst Portrait
Kelly Tolhurst
This question was answered on 17th April 2019

The Office for Product Safety and Standards review focussed on engineering assessment of Whirlpool tumble dryers and expert analysis of data including fire and incident data from Fire and Rescue Services, Which? and Whirlpool. It also reviewed whether Whirlpool’s consumer outreach programme was adequate.

The review included input from scientific, legal and product safety experts including from the Government’s Health and Safety Laboratory and the BEIS Chief Scientific Advisor.

Interviews with consumers did not form part of the review.

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