Whirlpool Corporation: Tumble Dryers

(asked on 5th April 2019) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps the Office for Product Safety and Standards has required Whirlpool to take to raise awareness of at-risk tumble dryers in UK homes, as part of its review of the company's handling of its safety issue announced in November 2015.


Answered by
Kelly Tolhurst Portrait
Kelly Tolhurst
This question was answered on 11th April 2019

The Office for Product Safety and Standards (OPSS) has published specific requirements for Whirlpool to act on and issued a Decision Letter telling Whirlpool that the company must: improve its management of risk; set up a more rigorous system of quality assurance to ensure modifications are correctly installed; and reach affected consumers in more creative ways to minimise the risk of faulty machines still being in people’s homes.

OPSS will monitor Whirlpool’s actions against these requirements.

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