Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many and what proportion of Jobcentres will be offering face-to-face support for legacy benefit claimants required to transfer to Universal Credit; and which ones will be offering that support.

We currently provide assistance and support through a variety of channels, including face to face in all of our jobcentres across the United Kingdom.

We have a dedicated team in place to support customers in receipt of a Migration Notice to transition to Universal Credit including a dedicated telephone line for queries.

We continue to learn what we need to put in place for customers receiving a Migration Notice to support their transition to Universal Credit.