Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether it is her Department's policy to require that people applying for personal independence payments provide proof of identity prior to processing a completed application form.
It is critical that DWP verifies a customer's identity correctly in all circumstances. Effective identity verification and authentication, using commonly applied standards across the Department, will protect the personal data of customers and make a direct contribution to the prevention of identity fraud.
DWP does require people applying for Personal Independence Payment to provide proof of identity. This is sought prior to processing a completed application form to ensure any benefit awarded is paid to the right person. This proof is initially sought verbally at the start of the claim process when the customer will be asked security questions from the information DWP already holds. If we are unable to establish Identity Verification verbally then DWP will ask the customer to provide evidence of ID such as a Passport or Birth Certificate.