Social Security Benefits: Cancer

(asked on 25th July 2019) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to the recent report by Macmillan Cancer Support, Cancer - A costly diagnosis? Stories of the financial impact of cancer, if she will take steps to help mitigate the financial effect of a cancer diagnosis on patients and their families.


Answered by
Justin Tomlinson Portrait
Justin Tomlinson
Minister of State (Department for Energy Security and Net Zero)
This question was answered on 3rd September 2019

The Department takes seriously the need to support vulnerable claimants. We are committed to ensuring that people who have cancer are treated with the utmost sensitivity and care when making a claim to Universal Credit. Overall we are spending £55 billion a year on benefits to support disabled people and people with health conditions. That’s a record high and up £10 billion in real terms since 2010.

For instance, in terms of the support we provide, the UC50 questionnaire incorporates a 'light touch' evidence gathering process for cancer patients, and makes clear that Clinical Nurse Specialists and consultants can provide information on the form, therefore making the claim and assessment process simpler for people with cancer. This ensures the Department can make accurate and timely payments of Universal Credit.

Staff delivering Universal Credit undergo a comprehensive learning journey designed to equip them with the tools, skills and behaviours required to provide a high quality service to all claimants, including those who have cancer and other serious health conditions. Colleagues receive on-going learning in their roles and have access to Universal Credit guidance which is refreshed at regular intervals.

It is important to ensure those affected by cancer receive the most appropriate support and we have worked closely with many representative organisations to improve the WCA process for those affected. From January 2013, the categories of cancer treatments under which a claimant can be treated as having limited capability for work-related activity (LCWRA) have been expanded to include individuals who are awaiting, receiving, or recovering from treatment by way of chemotherapy irrespective of route, and radiotherapy. Although there is no automatic award, in these cases, there is a presumption that the claimant has LCWRA, subject to suitable evidence being provided by a professional such as a GP, oncologist or clinical nurse specialist.

Work coaches personalise the support they provide for each claimant based on individual need and circumstance, including the offer of home visits or postal signing where appropriate. Local jobcentres have the flexibility to work alongside organisations to help meet the needs of their communities, helping our most vulnerable, at risk, claimants to access the support they need. We also work with organisations to produce guides on specific vulnerabilities.

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