Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what support HMRC provides to people who are not digitally literate to help them submit their VAT returns online.

HMRC have dedicated helplines to assist customers who need help submitting their VAT return online. HMRC also have a service for customers who need additional help to get their tax right.

Exceptionally, some customers are not required to submit VAT returns online if they genuinely cannot do so.