Question to the Department for Transport:

To ask the Secretary of State for Transport, whether she will apply penalties to GWR for routinely terminating services bound for Cheltenham at Gloucester.

Great Western Railway (GWR) is responsible for the day-to-day operation of its services, including decisions taken during disruption to maintain the safe and reliable running of the railway. Where services are terminated short of their advertised destination, operators are expected to minimise the impact on passengers and provide appropriate alternative travel arrangements to help passengers complete their journeys.

The Department monitors operator performance closely and holds operators to account where performance falls below expectations.