Question to the Department for Transport:

To ask the Secretary of State for Transport, if she will make it her policy to require GWR to provide alternative forms of transport, including taxis, for passengers travelling to Cheltenham whose journeys are routinely affected by the unscheduled termination of services at Gloucester.

Great Western Railway (GWR) is responsible for the day-to-day operation of its services, including decisions taken during disruption to maintain the safe and reliable running of the railway. Where services are terminated short of their advertised destination, operators are expected to minimise the impact on passengers and provide appropriate alternative travel arrangements to help passengers complete their journeys.

The Department monitors operator performance closely and holds operators to account where performance falls below expectations.