Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what steps he is taking to ensure that people in Hamilton and Clyde Valley constituency who cannot use digital services can access timely support from HM Revenue and Customs.

HMRC is committed to ensuring that all customers can access its services in a way that meets their needs.

While HMRC expect to provide a digital experience for most taxpayers, it recognises that this will not suit everyone, including those who are digitally excluded, require extra help or have more complex enquiries.

Customers who are unable to use digital services can continue to contact HMRC by telephone and post. HMRC also provides additional support for customers who need extra help through its Extra Support Service, including face-to-face support.