Railways: Tickets

(asked on 26th October 2026) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether her Department has set a target for the proportion of rail tickets issued digitally.


Answered by
Keir Mather Portrait
Keir Mather
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 3rd November 2026

The Department has not set a target for the proportion of rail tickets issued digitally. Great British Railways will provide passengers with a high-quality digital purchasing experience through a single website and app, making it easier for passengers to access information and buy tickets. As modern ticketing and payment methods become more widespread, we will continue to ensure all passengers can buy tickets through a range of retail channels, reflecting their different needs and preferences.

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