NHS: Software

(asked on 27th October 2026) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment she has made of the impact on patients resident in England and registered with Scottish GP practices of challenges in accessing the NHS App, including the ability to view, manage or book hospital appointments.


Answered by
James Frith Portrait
James Frith
Parliamentary Under-Secretary (Department of Health and Social Care)
This question was answered on 2nd November 2026

Healthcare arrangements for those patients who are registered with a general practitioner (GP) in Scotland whilst residing in England are made by the appropriate English and Scottish health authorities and agreed in service level agreements. We expect all arrangements to be reviewed following the completion of the Health Bill, to ensure consistency and alignment.

The NHS App is available to patients registered with a GP practice in England, only. Patients registered with a GP practice in Scotland should use MyCare.scot. This allows them to view medicines, vaccination records and personal details.

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