Energy: Billing

(asked on 18th July 2022) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will take steps to ensure that energy customers using a preferred payment method are not disadvantaged compared with customers using other payment methods.


Answered by
Greg Hands Portrait
Greg Hands
Minister of State (Department for Business and Trade)
This question was answered on 25th July 2022

Under the terms of the supply licence enforced by Ofgem, gas and electricity suppliers cannot charge more for one payment method compared with another, unless it costs more to provide the preferred payment method to customers.

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