Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, how people who pay all-inclusive bills for their homes will receive their entitlement through the Energy Bills Support Scheme.

There are rules which can protect tenants and ensure they receive the benefit of this policy. Ofgem’s guidance on how to ensure customers are being charged no more than they should when they buy the electricity through their landlord, including what to do if they think there has been a mistake can be found here: https://www.ofgem.gov.uk/sites/default/files/docs/2005/10/11782-resaleupdateoct05_3.pdf.