Revenue and Customs: Telephone Services
(asked on 29th June 2015) - View Source
Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, what average length of time is taken for a call to an HM Revenue and Customs helpline from initial answer to conclusion of inquiry.
This question was answered on 2nd July 2015
HM Revenue and Customs (HMRC) does not have this information and it could only be made available at disproportionate cost.