Workplace Pensions

(asked on 2nd September 2022) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what support for pension tracing she is providing to people who are (a) about to retire and (b) unaware of the details of the employers they have worked for the purposes of ensuring that they have access to their full pension entitlement.


Answered by
Guy Opperman Portrait
Guy Opperman
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 7th September 2022

The Government has existing provision to assist people in finding contact details of schemes they may have pensions with. ‘Find pension contact details’ is a customer-facing, self-service system on GOV.UK. This service will trace the administrator of a specific pension scheme and provide contact details to the individual so they can contact that scheme to help reconnect with a pension pot. There is also a DWP agent service, the Pension Tracing Service, which provides the same information via the telephone for individuals who are unable to use the ‘Find Pensions Contact Details’ service.

Furthermore, when parliamentary time allows, regulations to introduce pensions dashboards will be laid before Parliament, with dashboards subsequently launching to the public in the coming years. Pensions dashboards will make it easy for people to see their pensions information, including their State Pension, in one place online at the touch of a smartphone, laptop, or computer at home. This will put people in control and reconnect them with their lost pension pots, transforming how they think and plan for retirement.

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