Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to support people whose home values have been affected by spray foam insulation installed under the 2020 Green Homes Grant Scheme.

All installations under government scheme, including the Green Homes Grant Scheme must be installed by Trustmark registered installers. If the installation has met the standards required, it is not expected removal will be required.

Where measures have not been installed correctly, homeowners can use the TrustMark dispute resolution process to seek remediation or redress. If the installer is no longer trading, they should contact the guarantee provider.

The Government has also consulted the insulation, lending and surveying communities and published an inspection protocol that surveyors can use to appropriately assess spray foam installations (https://www.property-care.org/resources/spray-foam-insulation-inspections). It is important a surveyor with appropriate knowledge of spray foam and the protocol is used to give an accurate assessment.