Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, pursuant to the Answer of 10 March to Question 34653 on Royal Mail: Workplace Pensions, how many of the 906 retirees effected by tax free lump sum overpayments in 2024 have been offered (a) compensation or (b) a reduction in repayment.

The scheme administrator, Capita, has not compensated or agreed a reduction of payment figures for any of the 906 cases affected by overpayments.

However, the scheme administrator has taken steps to support these members. This includes arranging monthly deductions to be taken from the member’s pension in payment where they were unable to repay their overpayment in full. Affected members are also able to contact Capita to discuss alternative repayment arrangements using the helpline number or dedicated email address.