HM Passport Office: Standards
(asked on 7th July 2015) - View Source
Question to the Home Office:
To ask the Secretary of State for the Home Department, if she will take steps to ensure that estimated application processing timelines by HM Passport Office are realised.
This question was answered on 20th July 2015
Her Majesty’s Passport Office (HMPO) is committed to processing applications as quickly as possible. 99.95% of UK straightforward passport applications were processed to published service standards in June 2015. The published processing times are for guidance only and complex applications can take significantly longer to complete. HMPO is unable to issue a passport until all the requisite security checks have been completed.