Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, if he will make it his policy to create a single public reporting service for problems at (a) local and (b) national government level.

This Government is determined to reforming the state to deliver high quality public services and better value for money for the taxpayer.

The Government recognises the importance of transparency of public services, that appropriate feedback mechanisms help to ensure accountability by identifying and resolving problems, and that public participation can help to improve future service design to meet the needs of end users. The Service Manual provides guidance on creating and running public services in accordance with the Service Standards, both of which are available on GOV.UK.