Question to the Department for Transport:

To ask the Secretary of State for Transport, for what reason the 19.05 train from Waterloo to Christchurch not arrive until 22.30 on Monday 14 July; what estimate she has made of the number of passengers affected; and what compensation is available.

A signal cable failure at Woking delayed the 19.05 from London Waterloo to Christchurch on the 14 July. Passengers are entitled to compensation under the national Delay Repay scheme. As the 19.05 was delayed for 120 minutes or more, passengers can claim compensation for 100 percent of the cost of their journey. Industry data doesn’t enable a reliable estimate on the number of impacted passengers to be made.