Broadband: Contracts

(asked on 29th August 2025) - View Source

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what assessment her Department has made of the potential merits of introducing a legal requirement for broadband and fibre providers to provide 2 month contracts.


Answered by
Ian Murray Portrait
Ian Murray
Minister of State (Department for Science, Innovation and Technology)
This question was answered on 8th September 2025

Ofcom, the independent regulator of telecommunications, is responsible for setting the rules on contract lengths for telecom services in the UK. Under Ofcom’s General Conditions, providers must offer at least one 12-month contract for each service, e.g. landline, broadband.

Consequently, Government has not made any such assessments on the provision of a two-month contract. We would expect that any assessment would need to include the practical and financial implications of such short contracts for the operators as well as potential clients.

Reticulating Splines