Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, how many complaints his Department has received on the National Investigation Service.

The Department for Business and Trade does not maintain a central record of complaints specifically about the National Investigation Service (NATIS).

While no formal complaints have been received directly by the Department, NATIS has been the subject of various Parliamentary Questions and Freedom of Information requests, indicating a level of interest.

In July 2025, the Department supported a response to a written complaint submitted to the Insolvency Service which included concerns about NATIS.

All correspondence is handled in line with established procedures to ensure appropriate and consistent responses.