Question to the Department for Transport:

To ask the Secretary of State for Transport, what discussions he has had with the Welsh Government on ensuring that residents of Caerphilly Borough are able to claim refunds on holidays they are unable to take as a result of the local covid-19 lockdown.

The legal obligations of airlines to issue refunds is a reserved matter. The CAA is the independent regulator that enforces these obligations of airlines across the whole of the UK.

Both the CAA and the Department have urged travel businesses to act fairly and offer a refund to all customers who are entitled, depending on the terms and conditions of the contract in place. Consumers who are entitled to refund should contact travel providers or their credit card issuers for reimbursement.