Postal Services: Standards
(asked on 11th December 2025) - View Source
Question to the Department for Business and Trade:
To ask the Secretary of State for Business and Trade, what assessment he has made of Royal Mail's proposed Optimised Delivery Model.
Answered by
Blair McDougall
Parliamentary Under Secretary of State (Department for Business and Trade)
This question was answered on 16th December 2025
Royal Mail and the Communication Workers’ Union agreed to run pilots in selected offices to design, test and review the operation of the proposed delivery model in response to the changes made by Ofcom, the independent regulator for postal services, to Royal Mail’s universal service obligation.
The government does not have a role in the operational decisions of the business.