Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, what mechanisms are in place under the Strategic Partnership Arrangement 2024 with Microsoft to (a) monitor price changes for existing services and (b) assess the potential impact of prior purchasing decisions on the Government's ability to (i) switch providers and (ii) ensure the competitiveness of future contract awards.

The Strategic Partnership Arrangement 2024 (SPA24) provides discounts and favourable terms to UK public sector customers. Contract prices are locked at the time of each authority's contract, for the duration of that contract. Any global price changes implemented by Microsoft during the life of the contract do not have an impact until an individual contract is renewed.

Under SPA24, Microsoft reports any global price changes to the Crown Commercial Service but again, these do not impact individual authority contracts until they are renewed. SPA24 includes governance in the form of both monthly meetings and confidential communications for Microsoft to share advance notice of price changes.

SPA24 is designed not to restrict the ability of public sector organisations to switch providers or ensure competitiveness because customers accessing Microsoft products through SPA24 are required to carry out a compliant procurement process and make their own assessment of value for money. There is no obligation on any public sector organisation to use Microsoft, or any of its specific offerings.