Great British Railways: Retail Trade

(asked on 1st September 2025) - View Source

Question to the Department for Transport:

To ask His Majesty's Government what plans they have put in place to deliver a smooth transition of retail functions from train operating companies to Great British Railways.


Answered by
Lord Hendy of Richmond Hill Portrait
Lord Hendy of Richmond Hill
Minister of State (Department for Transport)
This question was answered on 12th September 2025

Once Great British Railways (GBR) is established, it will retail online by consolidating individual train operators’ ticket websites. This will take place alongside a thriving private sector retail market, which will continue to play a key role in driving innovation and investment and encouraging more people to choose rail.

The Railways Bill consultation took place in the spring. As part of this process, the Government consulted closely with industry, the private sector, and wider stakeholders including in relation to the future of the rail retail market. A formal update will be provided in due course, and we will work closely with stakeholders to ensure transition plans are as smooth as possible.

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