Mobile Phones: Older People

(asked on 24th October 2025) - View Source

Question to the Department for Science, Innovation & Technology:

To ask His Majesty's Government what proportion of adults (1) 70–74 years old, (2) 75–79 years old, (3) 80–84 years old, (4) over 85 years old, and (5) under 70 years old, have a smartphone.


Answered by
 Portrait
Baroness Lloyd of Effra
Baroness in Waiting (HM Household) (Whip)
This question was answered on 7th November 2025

We know that digital exclusion is a complex issue and the evidence base is significant but fragmented. Ofcom data from 2025 reports that 95% of 16 – 74 year olds, 78% of those aged 65+ and 65% of those aged 75+ have a smartphone in their household and personal use one.

In February, we published our Digital Inclusion Action Plan – First Steps which sets out the immediate actions we are taking on digital inclusion. One of these actions was to develop robust headline indicators to monitor progress and inform future digital inclusion interventions. We will evaluate the outcomes of these actions in due course.

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