Question to the Department for Transport:
To ask His Majesty's Government what steps they have taken to address inadequate accommodation on services between Cardiff and London, and whether that shortage is the responsibility of the train operator or the rolling stock provider.
The vast majority of GWR services between London and Cardiff are operated by its Hitachi Intercity Express Train (IET) fleet. Under the terms of its National Rail Contract, GWR must use its rolling stock to deliver a consistent, efficient service. GWR review loading and capacity data to try and ensure appropriate formations and fleets for passengers.
In recent times, however, GWR have experienced challenges with both their IET fleet availability and the reliability of network infrastructure which means they are not always able to operate the optimum formations and fleets for passengers. A number of IETs have been out of operation due to significant damage including long-term crack repairs, engine issues and water ingress. The Department is engaged with GWR and Network Rail to seek improvements to the situation and secure a level of service which taxpayers expect and deserve.