Health: Emergency Calls

(asked on 24th November 2025) - View Source

Question to the Department of Health and Social Care:

To ask His Majesty's Government whether Exercise Pegasus assessed the adequacy of government communication with clinically vulnerable populations during health emergencies.


Answered by
Baroness Merron Portrait
Baroness Merron
Parliamentary Under-Secretary (Department of Health and Social Care)
This question was answered on 9th December 2025

Exercise PEGASUS rigorously tested communications capabilities, which included testing communications from Government and public health bodies to clinically vulnerable populations. Officials used behavioural science insights to segment audiences based on a variety of factors, and developed tailored, accessible messaging for these groups. This will be considered in the evaluation of the exercise.

Organisations who advocate for clinically vulnerable patient groups were also engaged through focus groups, which sought perspectives on the outcomes of the exercise. These insights will contribute towards the exercise report.

Reticulating Splines