Question to the Department for Business and Trade:

To ask His Majesty's Government what assessment they have made of the effectiveness of the GOV.UK One Login in-person Post Office option for Companies House's identity verification service.

The Post Office option is provided under the GOV.UK One Login Service. Companies House understands Government Digital Service undertook a robust analysis to ensure the option achieved the same identity verification standard as other identity verification journeys within the GOV.UK One Login service.

Companies House works closely with the GOV.UK One Login team to monitor success rates through this route, along with sharing customer feedback and insight where relevant to improve the service.