Question to the Home Office:

To ask His Majesty's Government what steps they are taking to reduce processing times and improve communication with applicants for British citizenship.

The service standard for deciding applications for citizenship is six months. The most recent published Transparency Data shows that 97.9% of applications were decided within this standard.

Migration transparency data - GOV.UK

If any further information is required from an applicant while their application is being processed, they will be contacted via their preferred method of communication and direct reply details provided. For general matters applicants are encouraged to use the UK Visas and Immigration contact form so that they may be directed to the right department to answer their query.

Contact UK Visas and Immigration for help - GOV.UK

A service to allow applicants to track the progress of their application online is currently in the early stages of development.