Question to the Department for Digital, Culture, Media & Sport:
To ask His Majesty's Government what progress has been made towards implementing the recommendations arising from (1) the BBC Mid-Term Review 2024, and (2) the 2024–25 Ofcom review of the BBC's editorial complaints system.
Amendments to the BBC’s Framework Agreement to implement specific, evidence-based recommendations from the previous government’s Mid-Term Review of the BBC were published on 16 December 2025 on the gov.uk website. This will help ensure regulation of the BBC works effectively for the remainder of this Charter Period.
The government is considering the recommendations arising from Ofcom’s 2024 research report ‘A Mystery Shopping Exercise of the BBC First Complaints Process’ as part of the BBC Charter Review and is examining whether any changes are required to the BBC’s complaints process to ensure audiences feel that their concerns are being addressed. Decisions on the BBC’s Charter will be set out in a White Paper, expected to be published later this year.