Roads: Accidents

(asked on 20th July 2026) - View Source

Question to the Department for Transport:

To ask His Majesty's Government what plans they have to review National Highways' management of major incidents, in light of the closure of the M25 on 16 July.


Answered by
Lord Hendy of Richmond Hill Portrait
Lord Hendy of Richmond Hill
Minister of State (Department for Transport)
This question was answered on 3rd August 2026

National Highways routinely reviews the management of major incidents to identify lessons learned and opportunities for improvement. In relation to the closure of the M25 on 16 July 2026, National Highways will undertake both an internal debrief and contribute to multi-agency review processes involving the emergency services and other partners.

Major incidents on the Strategic Road Network (SRN) are managed through a multi-agency response led by the police. National Highways works in accordance with the Joint Emergency Services Interoperability Principles (JESIP) and the Collision, Lead, Evaluate, Act, Reopen (CLEAR) process and supports partners in delivering a coordinated response.

As part of the review process, National Highways will consider the tactical options available and deployed during the incident, including arrangements for traffic management, the release of trapped traffic where appropriate, and support for driver welfare. The review will identify what worked well and any areas where improvements can be made.

National Highways will share relevant lessons learned with operational partners and incorporate any agreed actions into future incident management arrangements. The Government is also supporting work to review local arrangements for driver welfare during major incidents.

There are no current plans to review either the CLEAR or JESIP processes which National Highway works in accordance with to clear incidents on the SRN.

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