ACAS: Telephone Services
(asked on 2nd June 2025) - View Source
Question to the Department for Business and Trade:
To ask His Majesty's Government how many calls the ACAS helpline received in each year between 2016 and 2024; of those, how many and what percentage of calls were about religion and belief; and how many and what percentage of calls were received from those who identified as Muslim.
Between the years 2016 and 2024, the Acas helpline received the following numbers of calls. Acas’ data on calls is not broken down into different religions and beliefs.
Year | Number of calls | Calls related to religion and beliefs | Percentage of helpline calls on religion and beliefs. |
2016 | 960,400 | 1,262 | 0.13% |
2017 | 776,400 | 977 | 0.13% |
2018 | 710,000 | 843 | 0.12% |
2019 | 784,000 | 1,084 | 0.14% |
2020 | 750,100 | 805 | 0.11% |
2021 | 662,200 | 1,002 | 0.15% |
2022 | 640,200 | 1,009 | 0.16% |
2023 | 621,500 | 1,121 | 0.18% |
2024 | 569,300 | 1,179 | 0.21% |